TTEC reviews

Poor financial decisions leading to greater job instability and low stock value Consulting services funds Behavioral Analytics start up venture that will eventually be sold off while consulting dies a slow death Executives are required to invest % of salary into company shares and will benefit by company sale. At the same time, company has reduced benefits and salaries for employees to prop up the balance sheet College grads from with zero real work experience are hired into Behavioral Analytics at high salaries and perform as academics when high quality repeatable end results need to be delivered Several rounds of layoffs that affect consulting mostly, where the billable revenue comes from Promotions are political and not based on performance Poor benefits compared to competitors - No 401k funding from company Salary increases are given in shares of company stock

The required metrics are tightened month after month until it is virtually impossible to meet them. Once you get to that point, you're only making your hourly wage you were hired at AND they do not offer raises. Your monthly "bonus" is what they consider your raise, so you will never make any more than what you agreed to at hiring, no matter how long you've been there. Plus, it helps if you're a critical thinker and good on your feet because once you're out of training, you are pretty much on your own. There is support out there (is what you're told), but when you need it and reach out, there is rarely a response. For some, it can be a difficult (or impossible) learning curve.