TTEC reviews

3.3

55% would recommend to a friend

(11,465 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Aug 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Great working from home. No Commute

Cons

No pay increase. I started at $8.50 an hour 5 years ago & got a 25 cents increase within 6 months...after that... NOTHING

1.0
Jul 31, 2015

Terrible Tax Department

Recommend
CEO approval
Business Outlook

Pros

You can get a free fitbit after your benefits start. They have concerts at lunch time every Friday in the summer. The company is trying to make employees happy, and they send out lots of surveys to gauge the employee happiness.

Cons

They talk a lot about work/life balance, but it doesn't actually exist. I was expected to do the work of 2 1/2 people while my boss refused to hire contract help and was constantly asking why the work wasn't done. I worked in a very hostile environment and would not recommend my worst enemy to take a position in the tax department. There was very high turnover in other departments, my first month there I heard about 4 or 5 people who had given notice and were leaving. The company has a poor reputation and they struggle to get applicants with decent experience to hire.

1.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

The only Pro was working from home.

Cons

This job was the worst job I had ever worked, the pay is extremely low 8.50 per hr, (no chance for a raise EVER),trying to get a day off was impossible they had the allowance set at Zero so you were always denied. It is a joke trying to get in contact with HR (human capitol), they are not flexible with schedules as stated in their job posting, they change schedules on you with only a 24hr notice, I was in a regular non seasonal position and was laid off due to the program pulling their contract, I was then offered another position in which I accepted to only a week later get an email saying they apologize but the training class was cancelled. This is a bad company to work for I honestly don't see how they are still in business, no STABILITY, DEAD END JOB.

Viewing 625 - 627 of 11,465 Reviews

Glassdoor has 13,268 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.