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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,447 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Apr 19, 2013

      Great company if you have the right connections

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Yo can grown within the company in just few years, the salary is good for undergraduate persons. Many training resources. You can improve your English skills. As a first time job, is excellent.

      Cons

      There's a lot of personnel rotation in the company, so you should be very carefully when you decide to change your position, maybe the project will be closed and you will be fired. If you get fired, you usually need to start over from the agent position. Depending on the project, you should say goodbye to your personal life because they will ask you to stay there many extra hours.

      4.0
      Mar 31, 2013

      Fast Opportunities

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of opportunities if you are in a growth zone like the Philippines, Mexico or other parts of Latin america.. Usually the environment is pretty good and you make a lot of friends. If you work hard you will definitely move up relatively quickly although there is competition and a lot of stress. If you like working at a contact center you will love it as this is probably the one with most opportunities I've seen. As you move on up, you can work from home and have access to a lot of benefits starting from supervisor and up.

      Cons

      Stressful jobs. They are tight with being on time and making the most of your day so it won't be easy or relaxed.

      1.0
      Mar 28, 2013

      sucks

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      none at all is not good to work there

      Cons

      everything is bad salary supervisors rules they ask for much without giving anything to workers,

      Viewing 217 - 219 of 11,447 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,247 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.