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Firstsource Solutions

Engaged Employer

Firstsource Solutions Manager reviews

4.1

72% would recommend to a friend

(31 total reviews)
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Ritesh Idnani

75% approve of CEO

82% positive business outlook

Manager employees have rated Firstsource Solutions with 4.1 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Manager professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

31 reviews
1.0
Jun 8, 2022

Nightmare

Recommend
CEO approval
Business Outlook

Pros

Nightmare of a company with terrible management style

Cons

Nothing good to say, everything was a fight

1.0
Mar 8, 2022

Vile Company

Recommend
CEO approval
Business Outlook

Pros

HR team’s try to support employees, are supportive and helpful - found more support and knowledge from the Derby Team than my own! Wagestream

Cons

Local NI HR Team are useless; poor processes, leave grievances for months. Don’t support employees. Allow managers to get away with treating people like school children. Managers always mess up payroll and then blame payroll (worked long enough in managers roles to know who messes up what). Company is run by a group of Indian seniors who don’t understand NI culture.

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Firstsource Solutions Response
4y
Thank you for your review. I’m sorry to hear you’re not enjoying working with us and want to try and help improve things for you. Your Team Leader and HR are there to support you and help you when things go wrong. I’m sorry to hear this is not your experience and invite you to contact the HR Team locally or in Derby if you prefer. Once we have all the facts, we’ll look into this for you and try to make your work experience a better one. We have a strong people culture at Firstsource and I hope you will give us the chance to demonstrate that to you. Please reach out at your earliest convenience – we look forward to hearing from you.
1.0
Dec 1, 2021

Nothing SPL

Recommend
CEO approval
Business Outlook

Pros

Nothing to mention about the organization

Cons

Everything in the organization seems to be weak

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Firstsource Solutions Response
4y
Thank you for taking the time to share your feedback. We encourage active employees to speak to their HR Partner or leadership team if they have suggestions for improvement. We have implemented many ideas that have come directly from our employees as a positive employee experience is our highest priority.
Viewing 13 - 15 of 31 Reviews

Glassdoor has 4,367 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.