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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service (CSR) reviews

3.2

57% would recommend to a friend

(379 total reviews)
avatar

Ritesh Idnani

70% approve of CEO

58% positive business outlook

Customer Service (CSR) employees have rated Firstsource Solutions with 3.2 out of 5 stars, based on 379 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

379 reviews
5.0
May 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Relaxed work environment. Friendly staff.

Cons

Long hours. Few growth opportunities.

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Firstsource Solutions Response
7y
Thanks for writing in. We take your feedback sincerely. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us. Do provide us with your contact details so we can get in touch and understand your concern in detail. You can alternatively also connect with your HR SPOCs who will definitely help you with all your concerns.
1.0
Feb 19, 2019
Recommend
CEO approval
Business Outlook

Pros

None at all don’t work there

Cons

Free sky and hour lunch break

avatar
Firstsource Solutions Response
7y
Thanks for your feedback. We would like to understand this in detail. Please share your contact details so we can get in touch with you and take necessary action.
Viewing 325 - 327 of 379 Reviews

Glassdoor has 4,343 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.