Firstsource Solutions reviews

Bad place to work, they make it sound really good when in class training saying they will help you when you get placed on the floor to answer calls, thats a LIE I asked for help and they just ignored me. The team leaders are rude and stuck up. They wont allow you to go to your doctor appointments, if you do they make work all week until 7:30 to make up cuz you missed one day of a important doctor appointment. They dont care about you they jsut want you there day and night to answer their calls. Horrible place to work, Please think twice!!! Thats probably why they are always hiring.

Claims processors are paid per claim, which would be great, except when you are making too much money, they cut the amount per claim. They do not tell you this before you start! You're told you ramp down after training, but they can and do cut the pay any time they want. There is a range based on your accuracy which is fine, but they frequently cut the base rate across the board. Also, some days we ran out of claims and I worked 2 hours, sometimes I'd go in and be told I had a minimum of 2 hours overtime required.