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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,189 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,189 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Aug 26, 2013

meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Healthcare field, good people, decent pay

Cons

Too many changes in leadership has led to no change in how they do business. Worried FS can't keep up with the market. Loosing lots of business.

3.0
Jul 31, 2013

Customer service agent

Recommend
CEO approval
Business Outlook

Pros

Hourly rate is better than most at €9.50. Easy to make friendships. Management are friendly and mostly supportive. Can climb up the career ladder if wanted.

Cons

Not well run. Poor organisation and planning. Will approve holidays and still roster people on. A lot of pressure put on agents to reach time targets when targets are slightly unreachable.

Viewing 4093 - 4095 of 4,189 Reviews

Glassdoor has 4,297 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.