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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

82% would recommend to a friend

(4,177 total reviews)
avatar

Ritesh Idnani

89% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 2, 2017

WORST JOB EVER!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You key medical claims all day at your own desk.

Cons

Management at this job is HORRIBLE. There is no communication between upper management and those in the office. The management that is behind the back doors only have concern about money and not employees. Contact with HR is not available at the location so you must call or email HR elsewhere. HR is worthless as well. They constantly lie and try to cover up their lies and sketchiness. "Matrix"- while you may think you will make more money, you will not due to the raising standards to where your 160% drops to a 63% and its not just one person but a whole team who are in numerous types of claims. Mandatory overtime is abused by them majorly. They threaten that you can be fired for not being able to make it is and if you have kids they tell you to find someone to watch them or to bring them in with you. Then once they have caught up on work and are ahead they then start sending you home early without pay. Some weeks it may be for a few hours but I had to deal with many days in one week with not coming in or being sent home early. The points system is messed up. If you have a death in the family or or are deathly ill in the hospital, you get a point. Then when you give them a resignation letter stating when you are leaving they will fire you the day you submit your letter. If you are lucky enough to manage to remain there because they are so far behind, they then turn around and say that you were involuntary terminated even though you gave a resignation letter. If you go to work there good luck, you will need it!

1.0
Nov 29, 2016
Recommend
CEO approval
Business Outlook

Pros

good money, good benefits, some nice people

Cons

some funky pajama wearing employees, WAY GHETTO, structure and organization is so needed

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Firstsource Solutions Response
9y
Thank you for taking the time to leave us your review. We welcome all suggestions and ideas to continually improve our employee experiences. Please feel free to get in contact with us and provide us a further insight to your feedback so that we can make Firstsource a better place to work for all of our current and future employees.
1.0
Jun 28, 2016

Run fast

Recommend
CEO approval
Business Outlook

Pros

I worked here for 13 years. There are some managers who try to make it a good experience but over all they are not the least bit employee minded.

Cons

Once the company was purchased by Firstsource in India, everything went downhill quickly. They treat their employees like they are expendable. They cut out raises and are now closing offices with little notice. They give little training and expect unrealistic productivity with antiquated computer systems.

Viewing 46 - 48 of 4,177 Reviews

Glassdoor has 4,285 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.