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Firstsource Solutions

Engaged Employer

Firstsource Solutions CSA - Customer Service Associate reviews

4.2

83% would recommend to a friend

(188 total reviews)
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Ritesh Idnani

88% approve of CEO

86% positive business outlook

Customer Service Associate (CSA) employees have rated Firstsource Solutions with 4.2 out of 5 stars, based on 188 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

188 reviews
5.0
Sep 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy to do and flexibility, future growth by levels

Cons

There is nothing all good

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We take pride in providing a work environment that is both accessible and flexible. We believe that work should be manageable and accommodating, allowing our employees to maintain a healthy work-life balance. We also have clear and achievable pathways for career advancement, with opportunities to climb the professional ladder at various levels.
Viewing 61 - 63 of 188 Reviews

Glassdoor has 4,323 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.