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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,177 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy to get a job

Cons

Easy come easy go. "Bums on seats' is their motto so don't expect them to care

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Firstsource Solutions Response
4y
Thanks for writing in. We regret to know that your experience with us was less than positive. Meritocracy is one of the hallmarks, of our people-centric culture – The commitment and performance of our employees doesn’t go unnoticed and is appreciated and rewarded. The leadership team is strongly focused on supporting employees’ goals for an enriching career at Firstsource. We wish you had spoken about your concerns to someone in Human Resources Team or your Business Leader during your tenure with us. Wishing you well with your future endeavours.
1.0
Apr 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Leaving. The only good thing about this joke of an employer.

Cons

Walking into work 5 days a week for this joke company.

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Firstsource Solutions Response
5y
Thanks for writing in and providing us with feedback. We regret to hear that your experience with us was less than positive. We are continuously striving to make the process better with zero tolerance to workplace incivility and building a culture of respect and a bias-free workplace. We wish you had spoken about your concerns to someone in Human Resources Team or your Business Leader during your tenure with us. Nonetheless, we take your feedback sincerely and will do our best to improve.
1.0
Jun 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home. That's it

Cons

Constant mandatory overtime. Ridiculous expectations to keep work under a minimum day and say goodbye to your social life until you do. Once you get your work state to a acceptable they train you on another state and keep you on overtime rather than let you have a little break from it and give out "points" if you don't do overtime. Supervisors don't stick up for employees and the only reward for doing all this overtime are some gift cards which get taxed at a higher rate and also get added on to your check so it makes your actual earnings get more tax taken out as well. This company has no concern for employees mental health or well being in any shape or form and if your seriously still considering working here I'd say you would be better off with LITERALLY any other job.

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Firstsource Solutions Response
5y
We are sorry to hear that you are not enjoying your time with us. We work hard to provide a helpful and supportive work environment, and your experience is definitely at odds with our values as an organization that puts our people at the heart of what we do. We understand that working in a fast-paced environment has its positives and negatives, which is why we work hard to make sure our employees are well supported. We hope you know about our Employee Assistance Program, which provides support, counselling and advice on all life matters, both work-related and in your personal life. We believe in creating work environment that respects and supports our employees at every level, and we encourage them to provide feedback in all stages of their employment with us. Please reach out to your HR team, and we assure you that your concerns will be addressed.
Viewing 70 - 72 of 4,177 Reviews

Glassdoor has 4,285 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.