employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions Sr. CSA reviews

4.5

90% would recommend to a friend

(278 total reviews)
avatar

Ritesh Idnani

93% approve of CEO

90% positive business outlook

Sr. CSA employees have rated Firstsource Solutions with 4.5 out of 5 stars, based on 278 company reviews on Glassdoor. This indicates that most Sr. CSA professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sr. CSA professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

278 reviews
5.0
Feb 25, 2025

Review for FirstSource

Recommend
CEO approval
Business Outlook

Pros

FirstSource is the organization which respect all of the employee without any discrimination, and also it helps each individual to grow in the organization.

Cons

No cons as such. Everything is Fine.

avatar
Firstsource Solutions Response
1y
Thank you for your positive feedback! We're delighted to hear that you appreciate Firstsource’s commitment to respecting all employees and fostering a culture of inclusivity and growth. It's great to know that you have no concerns and find everything to be running smoothly. We remain dedicated to maintaining a supportive and growth-oriented work environment for all our employees.
4.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good incentives .. good cab facilities

Cons

TL worst support and toxic management to get there pockets get filled...they would force there employees to achieve the target

avatar
Firstsource Solutions Response
1y
Thank you for your feedback, We take all feedback seriously and are committed to addressing concerns regarding management support. We understand that leadership plays a crucial role in fostering a positive work environment, and we strive to ensure that our managers are equipped with the training, resources, and tools to support their teams effectively. We recognize the importance of creating an environment where employees feel empowered and motivated to reach their goals without feeling undue pressure. Training and support are integral to our strategy, and we are continually working to improve leadership development to create a healthier, more supportive atmosphere for all employees.
3.0
Jan 21, 2025

Work Load

Recommend
CEO approval
Business Outlook

Pros

Good Team Leader. Salary get credited

Cons

No canteen facility No proper advise on the job description

avatar
Firstsource Solutions Response
1y
We're pleased to hear that you value the support of your team leader and the timely salary credits. We strive to maintain an environment where our employees feel supported and compensated fairly for their work. We want to highlight that canteen services are available within the building for employee convenience. Job clarity is essential for success, and we have provided clearer, more structured job descriptions to ensure everyone has a solid understanding of their role and responsibilities.
Viewing 85 - 87 of 278 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.