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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Representative/Claims Examiner reviews

2.3

8% would recommend to a friend

(59 total reviews)
avatar

Ritesh Idnani

30% approve of CEO

28% positive business outlook

Claims Examiner/Customer Service Representative employees have rated Firstsource Solutions with 2.3 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most Claims Examiner/Customer Service Representative professionals have an average working experience there. Firstsource Solutions is rated 40% below average by Claims Examiner/Customer Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

59 reviews
4.0
Oct 24, 2024

Good Company

Recommend
CEO approval
Business Outlook

Pros

Laid-back environment, easy to get along with supervisor

Cons

Trainings are face paced. Long time before you can use vacation time

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Firstsource Solutions Response
1y
Thank you for taking the time to share feedback on your experience. We are happy that the environment and culture of our company was one that you enjoyed being a part of. We're sorry to hear about your challenges during your training period. We do our best to ensure all employees can get started on the right foot with our dedicated training team providing tools and support throughout one's journey; however, we recognize that our tsructures may not always align with each employee's specific needs and value feedback like yours when re-evaluating our structures for improvement. As a current Firstsourcer, we thank you for your dedicated commitment to our organization and look forward to assisting you in a successful career.
2.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Holidays off, pto accumulates ok, flexible schedule

Cons

Micromanagement, very little break time, managers are never around, pay is non-livable

4.0
May 17, 2024

Viable Company

Recommend
CEO approval
Business Outlook

Pros

Good place to work and they offer nice perks.

Cons

Insurance is high and costly

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's great to hear that you find the workplace positive and appreciate the perks offered. However, it's important to address concerns about high and costly insurance. We are committed to providing valuable benefits to our employees and will review our insurance options to ensure they meet your needs and expectations.
Viewing 7 - 9 of 59 Reviews

Glassdoor has 4,367 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.