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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,190 total reviews)
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Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,190 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Oct 29, 2018

Bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health and friendly coworkers

Cons

Management are bad at planning and unorganized. They don’t give you heads up of you are new and doing bad. They are just writing you up or terminate you. Don’t waste your time here if you come here don’t stay long most people get fired after there 6 months. They work for different clients and never take your side. They only care about the money.

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Firstsource Solutions Response
7y
Thanks for your feedback. We are extremely sorry for the experience you have had. We as an organization have People Centricity and Excellence as our core value with no compromise on either. Your experience is important to us and hence would request you to share your contact number so we can get in touch with you to understand the situation better. You can alternatively reach out to your HR team and they should be able to resolve this.
1.0
Aug 2, 2018

Firstsource Solutions Rating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Firstsource Solutions will guarantee 40 hour work week Monday thru Friday with no weekends This is a customer service position.

Cons

Firstsource Solutions offers poor pay to their customer service employees with no more than a $.25 pay raise in the 5 years that I had been employed there.

1.0
Jun 2, 2018

What a joke!

Recommend
CEO approval
Business Outlook

Pros

None at all, just bad

Cons

Your not allowed to be a person, literally when you join you get issued your number. Sexual conduct happening throughout which helps you progress if you sleep with the right people. 3 senior managers are related... worked there for 5/6 years with no issues in regards to conduct. My partner gets cancer. I ask for time off, get to the end of the day. Becuase they couldnt sort out my holidays which i requested for way in advance i took a sick day to support my family. Becuase of this i had a hearing. Literally no consideration at all. Some manager boast about how they have given targets to cels before to sack people. “ sack between 3 and 5 people a month. 1 being a top performer to set an example to the rest.” ( project purge) I walked out of my job after 6 years of being there at management level to go to the job centre to sign on. This was easily the best decision i’ve ever made.

Viewing 136 - 138 of 4,190 Reviews

Glassdoor has 4,299 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.