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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,200 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Oct 25, 2023

DO NOT JOIN!!!!!

Recommend
CEO approval
Business Outlook

Pros

Nothing, few clients have work from home that's it.

Cons

Everything! The management, HR policies, shift timings, pay scale, etc.

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. It's positive that some clients offer the flexibility of working from home. We'll continue to explore opportunities to expand remote work options if feasible and in the best interests of the company. Our management approach and policies are designed to ensure they align with the needs and expectations of our employees, we encourage employees to share feedback with HR Team for any improvement areas . We understand that fair compensation is essential and we constantly benchmark our compensation with market standards to get to the right compensation levels. Building stronger communication and rapport with our employees is a priority. We are constantly working towards fostering a more open and collaborative environment. We’re committed to making improvements to create a more positive and supportive workplace.
1.0
Oct 10, 2023

Poor

Recommend
CEO approval
Business Outlook

Pros

Easy job but no benefits whatsoever

Cons

Poor pay, treats staff like robots

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Firstsource Solutions Response
2y
Thank you for your feedback. We strive to provide a balanced and fulfilling work experience, offering multiple benefits and competitive pay. We value our colleagues as individuals and strive to provide a supportive and engaging work environment, recognising the importance of work-life balance and understanding the need for competitive compensation and benefits. We appreciate your feedback and are always open to suggestions for improvement.
1.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing at all its horrid

Cons

Managers micromanage, everything is stats stats stats

avatar
Firstsource Solutions Response
2y
Thank you for taking the time to leave your feedback. We're disappointed to hear that you did not enjoy your time with us and that you felt micromanaged. We want to ensure that all our employees feel valued and supported. Meeting our service standards is a high priority, but we also care deeply about our employees and their wellbeing. Micromanagement is not something we condone, and we encourage colleagues who experience this to speak out or have a confidential chat with our HR team.
Viewing 193 - 195 of 4,200 Reviews

Glassdoor has 4,310 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.