Firstsource Solutions reviews

Thanks for writing in and for your long-standing tenure with us. We regret that your experience with Firstsource did not meet your expectations sometimes, and your comment is not reflective of the supportive, inclusive and fair environment we work so hard to provide for our people, and we are concerned. Being a people-centric company, we follow the ‘Open Door’ policy to listen to our employees – they can connect with their HR leaders / Business leaders to express their concerns. Also, we encourage our employees to give us feedback in all stages of their employment, through skip-level talks, ‘Happy or Not’ stations and Employee Surveys. We hope you took the opportunity to feed your experiences back through these channels, during your tenure with us. Wishing you well with your future endeavours.

Thanks for writing in and we genuinely appreciate you leaving feedback for us. We're happy to hear that you are enjoying the work from home facility provided. We care deeply for our employees and always try to make them feel comfortable. We believe in sustaining a great working environment and deem our employees’ health, well-being and happiness to be the most important factor. It is saddening to hear that you feel stressed and we don’t want anyone feeling this way at work. The mental and emotional well-being of our employees is a priority for us. We assure you that we have zero tolerance to conduct that creates a disrespectful, hostile, or offensive environment for any employee. We have several well-being initiatives and a great network of support for our staff. We hope you know about our Employee Assistance Program (EAP - you can find the number on the Pay Portal) and the availability of mental health first aiders on-site who provide support, counselling and advice on all life matters. Have a chat with them about the stresses you are experiencing and they will work with you to find a solution. Please connect with your HR team and we hope we can work together to make your experience a better, more positive one with us. We wish you a fulfilling career with Firstsource.