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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,202 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,202 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexibility in attendance, they allow a lot of points before termination. Easy to get a job here. Monday through Friday work. Ability to work at home...if you are one of their faves.

Cons

VERY LOW WAGES! You can make as much at Costco or somewhere. Takes a very long time to get any raises, then they are very minor. High school like atmosphere.

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Firstsource Solutions Response
7y
Thanks for writing in. We take your feedback and will share with the relevant team. Please share your contact details if you feel there is anything you would want to share in detail and we will connect with you.
4.0
Jan 26, 2019

Analyst

Recommend
CEO approval
Business Outlook

Pros

Good working style, less workload, employee friendly.

Cons

compensation is not that much good, no benefits.

1.0
Jan 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Free coffee manchines and water dispensers

Cons

I don’t even know we’re to start... Promises made around training that didn’t happen. Thrown onto phones with no clue. Strange office culture. Very cliquey. Direct bank staff talk to you like dirt because “they hate us”. Staff with personality disorders running riot. Failed to pay final wage. Breached my personal hr data (sent to wrong address) resulting in a “disciplinary” which they didn’t tell me about (because letters went to wrong address) were i was sacked, even though I’d resigned far before this. Seemingly didn’t notice the breach, it was me. Almost a week after I’ve realised they have done nothing bad send me an email “this has gone to HR”. I’ve also just discovered my details have fraudulently been used to sign up for subscriptions. I believe the two are related. Absolutely shocking. I’m sure they’ll respond to this saying “oooh that’s not what we’d expect yada yada yada get in touch yada yada yada” except, I have and they have failed to respond beyond “this has gone to hr”. REALLY bad form from firstsource. I am now with a far more reputable bank and it has to be said, the difference between them is....remarkable!

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Firstsource Solutions Response
7y
We are very sorry to know about your experience. We take your feedback sincerely. This is definitely not the culture we promote and live by. We would like to understand this better. Do share your contact details with us so we can take necessary action.
Viewing 259 - 261 of 4,202 Reviews

Glassdoor has 4,313 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.