Jun 17, 2024
Firstsource Solutions Senior Customer Service Associate reviews
98% would recommend to a friend
Ritesh Idnani
100% approve of CEO
98% positive business outlook
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Senior Customer Service Associate employees have rated Firstsource Solutions with 4.5 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).
Reviews by job title
62 reviews
Jun 3, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
We appreciate your feedback on our variable pay structure and work environment. We understand that while the variable pay can be an attractive benefit, it can also be challenging if the basic salary does not meet your expectations. We are continuously reviewing our compensation packages to ensure they align with industry standards and support our employees effectively. Our goal is to provide a supportive and balanced work environment while maintaining the high standards our employees and clients expect.
Apr 18, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
We’re glad to hear that everything at the office is going well for you. If you have any specific feedback or areas where you think improvements could be made, feel free to share. We’re always looking for ways to enhance the work environment and overall employee experience.