employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews about "manager"

84% positive business outlook

Reviews by job title

388 reviews
5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Helpful Manager and friendly teammates Good training and learning chances more in the process.

Cons

Career growth can take time Long hours during busy times Workload is high during peak times

avatar
Firstsource Solutions Response
4mo
Thank you for your valuable feedback. We’re glad to hear that you’ve had a positive experience with supportive managers, friendly teammates, and strong training and learning opportunities within the process. Longer hours or increased workload during busy periods are aligned with client and operational demands, and we continuously plan resources to manage such peaks effectively. Strengthening learning initiatives and enhancing career path visibility remain key focus areas for us.
5.0
Feb 9, 2026

Review about the company

Recommend
CEO approval
Business Outlook

Pros

Good environment to work and friendly managers

Cons

AI is getting developed and if we have training session for us that will be more helpfull

2.0
Feb 27, 2026

Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s easy, some Managers are cool

Cons

The pay is low and could be better

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Supportive Colleagues, Encouraging Team Leaders and Managers, Positive Learning Opportunities, Promotions.

Cons

Can conduct more fun and sports activities in weekly basis.

avatar
Firstsource Solutions Response
3mo
Thank you for your detailed feedback. We’re glad to hear that you value the flexibility, supportive colleagues, encouraging leadership, learning opportunities, and growth prospects within the organization. We appreciate your suggestion regarding conducting more fun and sports activities on a weekly basis. Creating engaging initiatives to boost team morale and collaboration remains an important focus area for us. Transportation support is aligned with company policies and business requirements, and we continuously review such provisions to enhance employee safety and convenience.
4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Working in this side it's good, there's help if you need help good progression. Managers great always willing to teach or help. My colleagues are good willing to help and teach you as well

Cons

No con's with my job

avatar
Firstsource Solutions Response
4mo
Thank you for your positive feedback. We’re glad to hear that you’ve experienced strong support from your managers and colleagues, along with good progression opportunities. It’s encouraging to know that the team is collaborative and always willing to teach and help when needed. We’re also pleased to know that you have not experienced any concerns in your role.
5.0
Feb 23, 2026

Thanking the company

Recommend
CEO approval
Business Outlook

Pros

I feel truly grateful to be part of First Source. The company offers an excellent work environment with a positive ambiance that keeps me motivated every day. I’m surrounded by supportive colleagues who make teamwork enjoyable and meaningful. A special appreciation to my team lead and manager, whose guidance and encouragement have played a major role in my growth. Their leadership has helped me build strong professional skills and gain valuable experience.

Cons

It would be better if we got sick leaves

avatar
Firstsource Solutions Response
3mo
Thank you for sharing your thoughtful feedback about your experience with Firstsource. We’re delighted to hear that you value the positive work environment, supportive colleagues, and the guidance from your team lead and manager. It’s great to know that their leadership has contributed to your professional growth and learning. Organization has a leave policy in place for employees. Additionally, fun and engagement activities are organized by HR on various occasions to promote a positive and motivating workplace.
5.0
Mar 31, 2026

Best Performance

Recommend
CEO approval
Business Outlook

Pros

Supportive Team Leader, Supportive Team , Supportive and cooperative Manager , Attractive Incentives, Rewards and recognition By clients and management

Cons

Food In cafeteria Needs to be improved

avatar
Firstsource Solutions Response
3mo
Thank you for your feedback. We’re glad to hear that you’ve had a positive experience with supportive team leaders, managers, and colleagues, along with attractive incentives and recognition from both clients and management.
4.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team collaboration and positive attitudes of managers

Cons

Inflexible workflows and poor communication

avatar
Firstsource Solutions Response
4mo
Thank you for your feedback. We’re glad to hear that you’ve experienced good team collaboration and positive support from managers. We encourage you to please share your specific concerns with the HR team so they can be reviewed and addressed appropriately.
4.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has played a significant role in helping me upskill myself. It has enabled me to learn a great deal about handling different situations and overcoming daily challenges. I have always received strong support from my manager, HR, and supervisor, and their guidance has been invaluable at every stage. I have learned many new things that I now apply not only in my work but also in my personal life. My Team Lead and my entire team have consistently been supportive, and we share a great bond with no disparities. This positive environment has contributed greatly to my professional and personal growth.

Cons

While there may be occasional challenges, each issue is addressed thoroughly. It may take some time, but it is always resolved,

avatar
Firstsource Solutions Response
3mo
Thank you for sharing your thoughtful feedback about your experience with Firstsource. We’re delighted to hear that the organization has supported your learning and growth, and that the guidance from your manager, HR, and supervisor has made a positive impact on your journey. It’s also great to know that you value the supportive team environment and the strong bond within your team.
Viewing 7 - 9 of 388 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.