Is Goodwill a good company to work for as a Retail Associate Manager?

Retail Associate Manager professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 405 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Associate Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Associate Manager interview questions at Goodwill .

Does Goodwill pay Retail Associate Manager employees well?

Retail Associate Manager professionals rate their compensation and benefits at Goodwill with 3.2 out of 5 stars based on 405 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Retail Associate Manager salaries at Goodwill.

How happy are Retail Associate Manager professionals working at Goodwill?

76% of Retail Associate Manager employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Associate Manager professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

Skip to content Skip to footer

Notifications

Goodwill

Goodwill Retail Associate Manager reviews

3.6

76% would recommend to a friend

(405 total reviews)

Catherine Meloy

75% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Senior management

3.6

Work/Life balance

3.5

Career opportunities

3.2

Compensation and benefits

Retail Associate Manager employees have rated Goodwill with 3.6 out of 5 stars, based on 405 company reviews on Glassdoor. This indicates that most Retail Associate Manager professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Associate Manager professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

405 reviews

3.0

May 29, 2026

Good coworkers and rewards, but high turnover and workload

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Lunch Breaks Good Coworkers Good rewards

Cons

Work Life Balance High turnover Work load

3.0

Apr 23, 2026

Good benefits, but you'll feel like a robot

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Has good benefits for a minimum wage job and hours to give.

Cons

You will be treated like a robot.

4.0

Mar 25, 2026

Great place overall, could be better

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are available to almost all team members Compassionate leadership Involved leadership and HR Autonomy and support Opportunity for growth Scholarships and other offerings Lots of internal training

Cons

Restricted time and labour resources Asked to do a lot by those somewhat unfamiliar with the role Communication and transparency could be improved, better understanding what each department is doing and how they contribute to mission. Too reactive/doing a lot of things poor -okay versus proactively doing less things but well - excellence Benefits coverage isn't great, dental, therapy, optician especially Compensation is difficult to understand

Viewing 4 - 6 of 405 Reviews

Jobs at Goodwill

Retail Sales Associate

Retail Sales Associate - Winfield #29

View all Retail Associate Manager Jobs

Goodwill reviews FAQs

Goodwill reviews Goodwill Retail Associate Manager reviews

Goodwill

Goodwill Retail Associate Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good coworkers and rewards, but high turnover and workload

Good benefits, but you'll feel like a robot

Great place overall, could be better

Jobs at Goodwill

Goodwill reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Goodwill

Goodwill reviews FAQs