Is Goodwill a good company to work for as a Retail Store Associate?

Retail Store Associate professionals working at Goodwill have rated their employer with 3.9 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Store Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Store Associate interview questions at Goodwill .

Does Goodwill pay Retail Store Associate employees well?

Retail Store Associate professionals rate their compensation and benefits at Goodwill with 3.0 out of 5 stars based on 43 anonymously submitted employee reviews. This is 6.9% better than the company average rating for salary and benefits. Find out more about Retail Store Associate salaries at Goodwill.

How happy are Retail Store Associate professionals working at Goodwill?

94% of Retail Store Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 39% in the past 12 months. Retail Store Associate professionals have also rated Goodwill with a 3.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 4.0 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 572 reviews)); "Benefits and you meet some great coworkers" ((in 376 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 115 reviews)); "work environment is good and" ((in 107 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 891 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 263 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "No training provided for positions that should have training." ((in 95 reviews)); "Low salary and not good working" ((in 86 reviews))

Goodwill Retail Store Associate reviews

3.9

94% would recommend to a friend

(43 total reviews)

Catherine Meloy

77% approve of CEO

94% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (43 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Retail Store Associate employees have rated Goodwill with 3.9 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Retail Store Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Store Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

43 reviews

3.0

Jun 14, 2017

2nd Chance Employer

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

able to move up quickly if you work hard and are ambitious, FELONY FRIENDLY - as long as you are honest and do not incur any more offenses you can move up into management

Cons

retail sales associate postions are not full time at most locations, pay is not competitive,

5.0

Jun 6, 2017

Interview questions

Retail store associate

Recommend

CEO approval

Business Outlook

Pros

Managers are great I love working that the people

Cons

Not enough hours they always cut back on the hours

3.0

Sep 1, 2016

Enjoyed my job; disliked the compensation

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

I loved my job as the store manager! I was able to start as an associate and move all the way up to the store manager. The company offered nice benefits and bonuses. I was given lots of freedom inside the store and was able to set up the layout in a new way. Enjoyed most of my coworkers.

Cons

The pay was some of the lowest anywhere for a Store Manager. Lots of back-stabbing and high turn-over rate for employees. Lots of theft and underhanded things going on from the store level all the way up to the Main Office.

Viewing 31 - 33 of 43 Reviews

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Goodwill Retail Store Associate reviews

Company ratings over time

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2nd Chance Employer

Interview questions

Enjoyed my job; disliked the compensation

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