Is Goodwill a good company to work for as a Retail Store Associate?

Retail Store Associate professionals working at Goodwill have rated their employer with 3.9 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Store Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Store Associate interview questions at Goodwill .

Does Goodwill pay Retail Store Associate employees well?

Retail Store Associate professionals rate their compensation and benefits at Goodwill with 3.0 out of 5 stars based on 43 anonymously submitted employee reviews. This is 6.9% better than the company average rating for salary and benefits. Find out more about Retail Store Associate salaries at Goodwill.

How happy are Retail Store Associate professionals working at Goodwill?

94% of Retail Store Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 39% in the past 12 months. Retail Store Associate professionals have also rated Goodwill with a 3.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 4.0 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 578 reviews)); "Benefits and you meet some great coworkers" ((in 382 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 115 reviews)); "Good work environment very easy going" ((in 113 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 267 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 85 reviews)); "Low salary and not good working" ((in 85 reviews))

Goodwill Retail Store Associate reviews

3.9

94% would recommend to a friend

(43 total reviews)

Catherine Meloy

77% approve of CEO

94% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (43 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Retail Store Associate employees have rated Goodwill with 3.9 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Retail Store Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Store Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

43 reviews

4.0

Mar 25, 2021

Good job love my coworkers!

Retail store supervisor

Recommend

CEO approval

Business Outlook

Pros

Very good to work for. The hours are guaranteed. The people I work with are great.

Cons

Very hard physical work at times. Varying shifts make it difficult to balance home life.

3.0

Dec 29, 2020

ok place to work part time if you're in high school

Retail store associate

Recommend

CEO approval

Business Outlook

Pros

The employees are very nice

Cons

There can be horrible customers but that's retail for you

4.0

Dec 23, 2020

Not terrible not amazing

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

They promote well and offer Christmas bonuses to their employees at least they did when I was there. Great job for those just entering the work force. Offers PTO to full timers.

Cons

Very physical work that can be quite dirty. Upper management tends to be out of touch with types of items being donated for sale or the times of the year where donations maybe low quality yet they demand sales numbers to be met.

Viewing 19 - 21 of 43 Reviews

Jobs at Goodwill

Retail Stores - Thrift Store Associate

Waverly Store Sales Associate

Retail Stores - Thrift Store Associate

Goodwill

Goodwill Retail Store Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good job love my coworkers!

ok place to work part time if you're in high school

Not terrible not amazing

Jobs at Goodwill

Goodwill reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Goodwill reviews FAQs

Company ratings over time

Jobs at Goodwill