Is Goodwill a good company to work for as a Retail Store Associate?

Retail Store Associate professionals working at Goodwill have rated their employer with 3.9 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Store Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Store Associate interview questions at Goodwill .

Does Goodwill pay Retail Store Associate employees well?

Retail Store Associate professionals rate their compensation and benefits at Goodwill with 3.0 out of 5 stars based on 43 anonymously submitted employee reviews. This is 6.9% better than the company average rating for salary and benefits. Find out more about Retail Store Associate salaries at Goodwill.

How happy are Retail Store Associate professionals working at Goodwill?

94% of Retail Store Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 39% in the past 12 months. Retail Store Associate professionals have also rated Goodwill with a 3.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 4.0 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 561 reviews)); "Benefits and you meet some great coworkers" ((in 391 reviews)); "Flexible hours and good if you’re in school" ((in 207 reviews)); "Good work environment to grow" ((in 120 reviews)); "They also were great for the employees" ((in 119 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 895 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 265 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

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Goodwill

Goodwill Retail Store Associate reviews

3.9

94% would recommend to a friend

(43 total reviews)

Catherine Meloy

77% approve of CEO

94% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (43 reviews)

Ratings by demographic groups

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Retail Store Associate employees have rated Goodwill with 3.9 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Retail Store Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Store Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

43 reviews

2.0

Oct 8, 2020

Meh

Retail store associate

Recommend

CEO approval

Business Outlook

Pros

People are Friendly Good Cause Flexible Scheduling

Cons

Have to cover slack for other employees that are paid the same wage as you

3.0

Sep 28, 2020

Great mission, terrible management

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Feels good to help the mission.

Cons

Corporate retail management was very condescending

3.0

Jan 6, 2020

Definitely a challenge at first for me because they don't train you on your daily duties. Punish you if you're wrong.

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

It's a great company to work with individuals with barriers and watching them succeed.

Cons

Sorting through trash that people donate. Not being able to negotiate on used clothes that have set prices through corporate office.

Viewing 22 - 24 of 43 Reviews

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Goodwill Retail Store Associate reviews

Company ratings over time

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Reviews by job title

Meh

Great mission, terrible management

Definitely a challenge at first for me because they don't train you on your daily duties. Punish you if you're wrong.

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