Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(365 total reviews)

Catherine Meloy

31% approve of CEO

52% positive business outlook

Sales Associate/Cashier employees have rated Goodwill with 3.4 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

365 reviews
2.0
Mar 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Good Hours Bonus at the end of the month

Cons

where do I even start? management is extremely catty and disorganized. Childish and demeaning behavior toward lower staff. The customers are no better. They will curse you out and criticize you if they do not get a discount. And management values money over employees as there were many instances where customers would say crude (and racist) remarks to employees as management does nothing to defend them. overall management could care less about the employees and it is just best to stay clear from this company overall. Great amount of favoritism and overall cattiness toward young people of this company as most of the employees are in their late 30's and 40's working minimum wage. They would always instigate and spread rumours about the younger staff that would automatically lead to hostility. Jealousy towards employees who have a bright future and childishness ruined my enthusiasm for working in this deplorable company.

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent upper management. You did receive employee discounts on already cheap items. Able to learn about products since they are constantly changing and you don't see the same thing every day. Everyone is very friendly. (I only had problems with one manager.. but every business has something!) I loved what I did and the people I was around, but I had to leave when I found a better paying offer. You can't stay in retail all your life!

Cons

Softlines production/hardlines production/donations attendant is very repetitive but you have a co-worker across the table to be able to talk to for most of the day. Sales associates get a decent amount put on their shoulders. They are checking people out, putting softlines/hardlines away when they are not busy at the registers. Rotating out old inventory. Organizing items. Helping customers. It is a decent amount, but usually not too hard to handle. If you get backed up they would usually send people out from the back. Pay is decent for retail, hard to get full-time status.

1.0
Jan 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Know when something good is going on the sales floor

Cons

Upper management makes all the money. I got highest raise of anyone in the store and was a 6% raise. There were people working there for 20+ years and still only got the base pay increase. So disorganized lots of internal strife. Look at tax income of goodwill in your area and see what the higher ups are getting paid. I think the president of the Atlanta stores was making $500,000 a year from a nonprofit but the to make it nonprofit they have to get rid of all the money or use it to buy a new store or supplies so I guess paying high dollar to the bosses covers a good chunk and the rest they can give to people trying to get jobs thru their career center. Jobs which you can't go anywhere or move up.

Viewing 349 - 351 of 365 Reviews

Glassdoor has 9,742 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.