Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

the customers are great people and with the high turnover rate at the Goodwill, I always get to meet new employees too.

Cons

High turnover rate. Always firing and folks always quit so they are always hiring. Hard work is never appreciated. Place is always dusty. Don't believe me just moved some of the clothes from the racks and you will see. Management is based on a click not on who rally deserves it. They ask people to round up and the round ups do not even go towards housing and tuition assistance as they advertise that it does. It goes towards the benefits of the full time employees and in someone's back pocket. It's bogus. Staff is only smily and friendly when they are new. The place is full of so much bs that the smile gets wiped off your face in a little bit of time. Bathrooms are disgusting. Breaks are given in order of how much they like the person. Doesn't matter if you started first, and a break is due first, they will make u wait until their favorite goes first. The place is a sweatshop. Period. Non stop movement and again it doesn't matter how good you work or what you are capable of. It will not be appreciated and you will be talked down to. They turned down a competent disabled person for employment although they advertised that they hire mentally challenged. .,. Shame shame shame.....

3.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Always get your hours They have where you can get two loans from the company a year. Depending on your management you might get breakfast every month at meetings.

Cons

Mixed schedule like 10-7 8-5 12-9 My management was bad.. But it's different at all stores of course Same thing everyday and you have to wear steel toed boots ..

1.0
Dec 31, 2015
Recommend
CEO approval
Business Outlook

Pros

The only thing good at Goodwill of Eastern NC is the pay and the benefits.

Cons

Goodwill of Eastern NC is a HORRIBLE company to work for, and people should not donate to them! They micro-manage and will not let you make any decisions being a store manager. They watch their employees on the camera more than they do the people that come into the store and steal everyday. They don't tell you that when you are hired that you will be cleaning up pee and feces from people that decide to use the bathroom in the dressing room or outside in the parking lot and don't give you the right tools to clean it up. This is a very physically demanding job, where you have to work crazy hours, and sometimes don't even get a break because they don't have enough coverage, or there isn't another manager to tell you. They also don't have any room for advancement, they don't give raises unless they feel like it. There is NO work/life balance at all! They don't recognize the hard work that you do for the company. Goodwill of Eastern NC claims that they are a non profit organization but will fire managers for not meeting sales, when you have no control over people coming into the store to buy things. Sometimes homeless people come into the store and ask for clothes and we have to turn them away and refer them to the Salvation Army, or helping hands mission because goodwill doesn't believe in helping out the homeless which I don't understand because everything in the store is donated to them. People need to be weary about working for Goodwill because you will not be happy there. The money that you earn isn't worth the time, aggravation and stress that you have to go through at this place. They definitely don't live up to their mission statement.

Viewing 424 - 426 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.