Goodwill reviews

3.2

46% would recommend to a friend

(9,236 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Sep 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Work not too demanding, a few nice co-workers, good hours, and better-than-terrible pay. Most customers were honest and pleasant.

Cons

Assistant managers were REALLY petty and incompetent. I was embarrassed at times for the way they handled customer issues and, rather than try to problem-solve (basically their job), they would take minor perceived slights personally. I gave notice after finding another job, and the company asked for 2-weeks' notice, so I gave it. But when I had an issue with my register and my asst. manager was unable to straighten it out (something easily correctable which another asst. manager called "easy-peasy"), she lied and wrote me up for it. At that point I walked because I wouldn't sign the write-up. Finally, when I tried to locate my last paycheck I discover that they'd "assigned" me to a different location (20 miles away). All this with NO notice, and certainly not the 2 weeks I would have needed to utilize Goodwill as a reference.Thank goodness I had already found another job--which pays much better, btw--before I left! In short, they use "transfers" as punishment, basically, because they can and in lieu of any real management skill or ability. In retrospect, it seems to come from the top down. Run--don't walk--away!

3.0
Sep 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Good mission. Many people are helped if they are motivated to help themselves also.

Cons

People that join the program are treated like a number. It's sales. They track people enrolled in the program, "services" given, and placements verified ( people hired even if for only an hour).

2.0
Aug 12, 2015

truck driver

Recommend
CEO approval
Business Outlook

Pros

I do not know of any pros working for this company

Cons

not a good place to work ..... management treat you like you know what....

Viewing 430 - 432 of 9,236 Reviews

Glassdoor has 9,738 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.