Goodwill reviews

3.2

46% would recommend to a friend

(9,236 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jul 19, 2015

Good & Bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were great! Everyone is a team player and really cares about the clients they serve.

Cons

Executives and CEO are all about the bottom line at any cost. Numerous leaders have left the organization. Appreciation and value for the employees doing the work is not held to a high standard.

2.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The work is easy and you get to see merchandise before it hits the floor

Cons

1. We're not allowed shop at our own store, which I think is a stupid rule because it would increase profit. 2. We're not allowed to accept tips for our hard work (if we do we're told to turn it in to the store of face termination) 3. No employee appreciation, Store manager receives a bonus check if the store does well while the employees get rapid reward (goodwill money) which is only worth 50¢ on the dollar 4. Store managers overwork us to assure that goals are met so that they get their bonus check We barely make ends meat and the ceo is paid $400,000 a year

1.0
May 28, 2015
Recommend
CEO approval
Business Outlook

Pros

You get to see a variety of interesting stuff on a daily basis

Cons

More like a company than an organization Has a corporate hierarchy feel Department management is atrocious Cameras installed in the eCommerce department to watch employees at every moment Daily listing reports from each Lister required to compare who did the most listings Employees are under appreciated

Viewing 433 - 435 of 9,236 Reviews

Glassdoor has 9,738 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.