Is Goodwill a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Goodwill have rated their employer with 3.4 out of 5 stars in 365 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Associate/Cashier Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Goodwill .

Does Goodwill pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Goodwill with 3.3 out of 5 stars based on 365 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Goodwill.

How happy are Sales Associate/Cashier professionals working at Goodwill?

74% of Sales Associate/Cashier employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Sales Associate/Cashier professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 578 reviews)); "Benefits and you meet some great coworkers" ((in 382 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 115 reviews)); "Good work environment very easy going" ((in 113 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 267 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 85 reviews)); "Low salary and not good working" ((in 85 reviews))

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Goodwill

Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(365 total reviews)

Catherine Meloy

31% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.1

Senior management

2.9

Career opportunities

Sales Associate/Cashier employees have rated Goodwill with 3.4 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

365 reviews

2.0

Dec 22, 2023

"Misleading consumers" should be added to their Mission Statement

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

They always paid me on time.

Cons

Deceptive business practices, dishonest management team, Very inflated prices that benefit C-level employees with huge bonuses & retirement packages. Their "clients" are required to work in either stores or warehouses in exchange for the "benefits" they receive. The way the company is set up, Goodwill can legally pay "clients" less than minimum wage in exchange for the benefits they receive. Their advertising misleads people into thinking that their donations are helping people who need it.

5.0

Dec 17, 2023

Cashier

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Friendly staff Good Work Environment

Cons

Rude Customers Understaffed team Management was not well trained

4.0

Dec 6, 2023

Not enough

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Great work environment and interesting job

Cons

The pay is the only issue

Viewing 73 - 75 of 365 Reviews

Jobs at Goodwill

Retail Cashier/Sales Floor Associate

University Heights, Cuyahoga, OH

$13 - $13 /hr

(Employer provided)

View job

Retail Cashier/Sales Floor Associate

Cashier/Sales Associate

Cashier/Sales Associate

Retail Sales Associate-Cashier

Goodwill reviews FAQs

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Goodwill

Goodwill Sales Associate/Cashier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

"Misleading consumers" should be added to their Mission Statement

Cashier

Not enough

Jobs at Goodwill

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