Is Goodwill a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Goodwill have rated their employer with 3.4 out of 5 stars in 365 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Associate/Cashier Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Goodwill .

Does Goodwill pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Goodwill with 3.3 out of 5 stars based on 365 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Goodwill.

How happy are Sales Associate/Cashier professionals working at Goodwill?

74% of Sales Associate/Cashier employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Sales Associate/Cashier professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 578 reviews)); "Benefits and you meet some great coworkers" ((in 382 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 115 reviews)); "Good work environment very easy going" ((in 113 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 267 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 85 reviews)); "Low salary and not good working" ((in 85 reviews))

Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(365 total reviews)

Catherine Meloy

31% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sales Associate/Cashier employees have rated Goodwill with 3.4 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

365 reviews

5.0

Nov 14, 2023

Enjoy working there

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

-Friendly coworkers -Friendly customers -Was always busy

Cons

-Not enough money -Inconsistent schedule -Did not hold all employees to the same standards

4.0

Oct 30, 2023

Part-time job

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

I started as a cashier but thankfully was able to move around within the store. I find myself putting the donations on the shelves, re-hanging clothing, or working at the door taking the donations. I like this type of work because then i wont get bored just standing at the register.

Cons

During my interview, I was told that one of their polices was that they could not sell any item without a tag. I questioned the statement about this policy but got no good answer back. After the first month of working, i noticed that at least once a week i would have to call a manager to address this problem with customers. Causing the line to backup and people to complain. I have only worked this job part time but I don't think i could work it full-time. Though, sometimes management would make an exception with what they sell and make the cashier look like the one in the wrong. I don't believe its intentional but it would be nice for them to make a more formal rule of when they can sell items without tags.

4.0

Oct 30, 2023

Loved it

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Fun job. Some fun customers. Got to be creative

Cons

Messy rude customers. customers can be extremely pushy

Viewing 76 - 78 of 365 Reviews

Jobs at Goodwill

Retail Sales Associate-Cashier

Retail Sales Associate-Cashier

Retail Sales Associate - Cashier - FT

Full-time Cashier (Auburn)

Goodwill

Goodwill Sales Associate/Cashier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Enjoy working there

Part-time job

Loved it

Jobs at Goodwill

Goodwill reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Goodwill reviews FAQs

Jobs at Goodwill