Goodwill reviews

3.2

45% would recommend to a friend

(9,227 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Dec 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Goodwill of North Georgia is a very profitable not-for-profit agency that enables people to become gainfully employed. Because of the new labor law, Assistant Managers now earn $47,500 annually. Previous annual salary was $38,000.

Cons

Hourly employees who are empowered to generate sales should be paid more money! Currently hourly employees earn $8.00 an hour. They should increase their rate of pay, since they're the ones who do the pricing of the donated goods that customers buy. Next, management work six-in-half days a week when stores do not make their monthly budget. Management schedule is never final. Subject to change at any time, and it changes often! While vacation is mentioned in meetings, it is hard to get one. It's hard to meet the budget when you are depending on donation. And management are punished by working six-in-a-half days week, currently 8.5 hours or more a day.

4.0
Jun 14, 2016
Recommend
CEO approval
Business Outlook

Pros

If you continue to do the right thing, everything will work in your favor. Compensation is equal/fair

Cons

Few mistakes you're labeled a potential risk. Each individual has favorites within the company.

1.0
Jun 9, 2016
Recommend
CEO approval
Business Outlook

Pros

There are none, horrible company all around!

Cons

Was hired as a manager on salary, then they switched management to hourly. I was told in order to make my salary I would have to work 8hrs regular pay then 2 hours overtime everyday, so a normal day is either 8am-6pm or 12am-10pm. But you never actually make the promise overtime because of your lunch period. The Assistant managers and key holders have better schedules and perks, especially if you’re a woman. The job is very, very dirty with lots of lifting. As a manager you’re actually a glorified cashier, restroom attendant, dressing room attendant of bathroom cleaner. The company believes in skeleton crews, so many times you’re on register and at the same time unlocking the restrooms and fitting room doors. And because you're a guy you need to stop in middle of doing all three and expected to help a customer out to their car with a piece of furniture. You are also expected to clean the public and employees restrooms because there is no cleaning crew. They list this as ‘’maintenance'’ in your contract. Screwing a light bulb is maintenance, not cleaning hazard waste! Many, many a times there is feces and urine everywhere and not just the bathrooms. We actually had a toilet backup all over the front of the store and everyone was told to clean it up or be fired. One hint, on the back of your badge is a 800 number for that hazard waste clean up, they don’t tell you about! Use it! Also, do your history on this company, it is for profit!

Viewing 79 - 81 of 9,227 Reviews

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