Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay Stable income Reliable and steady hours Shift preference

Cons

Team Leads were assigned based on their personal relationships the supervisor. These personal relationships were also from spending JAIL TIME in it.

1.0
May 6, 2024

Productions

Recommend
CEO approval
Business Outlook

Pros

Time passes quickly on the job and you get employee discount.

Cons

However they are really greedy with pricing. They make alot of money from donated free goods. Making us pack racks and shelves full of stuff to meet daily quota even if the product is in horrible shape and needs to go to the outlet. Management doesnt care if you have a doctors note for a serious illness, they wont care to keep you around unless its injury at work then they HAVE to excuse you. My efforts seem to go unnoticed no matter how well i preform howeverthe male staff gets bumped up. 2 of their male management stole stuff from the back frequently yet they have loss prevention guys be suspicious of the workers instead. Monitoring the workers not the higher ups instead. Hiring people with no experience and not training them properly. I had to do double the work because one person was too slow and just didint have a clue whats good, what goes online, whats outlet. If something was vintage it was dumped for looking "old". I had to pick up slack so our numbers looked good.

1.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Made friends Got experience Helped the store Workplace experience Customer Service experience

Cons

The store managers don’t give you the time of day if there is a problem Working only two days per week Favoritism in the workplace Overworked and Underpaid Discrimination If you get sick or have an emergency to deal with expect to get terminated within a week Bullying

Viewing 238 - 240 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.