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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 13, 2016
Recommend
CEO approval
Business Outlook

Pros

This is a job in which you can actually make a difference in people's lives. It really feels good to help people in need as it often is the case in some calls. As a contractor, you're free to pick your work hours (call volume is usually higher during regular business hours) and there's good call volume.

Cons

Per minute rates are very low (US$ 0.40/minute - conditions may vary depending on your location, but overall, they're far from great). Though it's a good job for interpreters that need some experience, professional interpreters can get much better compensation doing other types of interpreting jobs (I certainly won't stay here too long). Start up with this, but keep looking for better opportunities.

2.0
Dec 1, 2015

Lots of room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Language Line is a flexible company, extremely relaxed in many senses of the word. The primary pro is the fact that many interpreters get to work from home and the same goes for many of their employees.

Cons

That pro mentioned is also the con because that makes communication difficult. Upper-level management's communication with us at the bottom is not good or effective. There is a great dependency on support requests instead of actually having the contact information for who you'd like to speak with and that would be great if they were responded to in a timely manner. There are no true bonuses or corporate perks for the majority of employees. Most of the perks are geared at upper-management with 6 figure salary and not the company as a whole.

Viewing 397 - 399 of 2,167 Reviews

Glassdoor has 3,053 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.