Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,054 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 32% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 536 reviews)); "The training is good and complete." ((in 124 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 370 reviews)); "No benefits / 401k and all" ((in 160 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "No pay for time off." ((in 40 reviews)); "No pay raise after the initial raise" ((in 30 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

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Parent or family caregiver

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Reviews by job title

2K reviews

1.0

Nov 28, 2024

Worst place to work

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and that is it

Cons

Every thing else is terrible, no bonuses, tons of stressful work

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. We’re glad you found value in the flexibility of our scheduling, as we strive to offer interpreters options that suit their individual needs. It's unfortunate that other aspects of your experience did not meet your expectations. We recognize that the nature of interpreting can be high-pressure and challenging. While bonuses may not be part of our current compensation structure, we remain committed to exploring ways to better support and recognize the critical work interpreters do. If you’d like to share more details or suggestions, we welcome you to reach out to us at interpretercommunications@languageline.com.

1.0

Oct 20, 2024

Run away fast

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Maybe if you like to work from home !

Cons

I have worked for over 6 years for this company who treat you like a robot!! I am so stressed and burned out by the demands they expected from you!They don’t care about you!And the health insurance is a joke ! They don’t cover hospital bills at all not even 0.1 %! Pay is so low not enough to cover your bills!Not worth it!

LanguageLine Solutions Response

Thank you for your feedback and for your commitment over the past six years. Your concerns about stress, burnout, and health insurance coverage are important to us, and we recognize how critical it is to feel valued and supported. We're continuously working on improving our employee experience. We wish you well in your future endeavors.

3.0

Oct 16, 2024

OK, but not great

Interperter

Recommend

CEO approval

Business Outlook

Pros

flexible in some ways. although extremely difficult to use UTO, there's a choice of being unexcused absent.

Cons

They never evaluate pay. So basically no matter how long or how well work there, there's really no effect. They give you a useless digital badge though. Same or even less pay for people who has worked here forever vs new hires. No benefits at all except 401k and the minimal mandated by law sick days. You get an extremely useless, minimal and bare medical benefit if full time, Only allow schedule change once a year. and it's not easy to get approved.

LanguageLine Solutions Response

Thank you for sharing your feedback and for being part of the LanguageLine team. We understand your concerns about compensation and workload and take them seriously. We're always looking for ways to improve the employee experience. Your feedback is valuable as we continue to work on providing the best environment for all our employees. Should you wish you provide further feedback feel free to reach out to InterpreterCommunications@languageline.com.

Viewing 445 - 447 of 2,167 Reviews

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Worst place to work

Run away fast

OK, but not great

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