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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,167 total reviews)

      Simon Yoxon-Grant

      37% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Aug 20, 2023

      Too little pay for insane call volume

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      -extensive and educational training process -resources online

      Cons

      -too little pay (18 an hour ) for insane call volume: i was getting like non-stop calls -company only cares about clients -Some clients are very dumb; the low level workers in insurance companies. they make you explain the simplest stuff multiple times

      avatar
      LanguageLine Solutions Response
      2y
      Thank you for leaving a review. Language access can be far more than transactional. It is not the mere exchange of words, as one would trade one currency for another. When done right, it is transformational, allowing our clients to understand not just what their customers say, but what they mean. After doing an extensive evaluation of our pay in comparison to other employers in our business, we find that our compensation is consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
      1.0
      Apr 16, 2023

      Toxic Environment and No Opportunity for Growth

      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only good if you need some office based job experience in a corporate environment.

      Cons

      - Very toxic environment - You will be overworked with very low pay - Micromanaging. Complete lack of support and training. You will be made to feel like a burden and stupid if you ask for help or to be trained - Do not trust management, this company doesn't care about your career progression or mental health. Many people are two faced and will gossip about you behind your back. - Very little diversity of cultures, especially within senior management

      1.0
      Nov 4, 2022

      Good training

      Medical interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer 4 or 6 week training for new interpreters

      Cons

      Ridiculus $16 /h rate with no raises! Very heavy workload. Very corporate approach! I had to take breaks at the specific times and every day it was a different window. You can request schedule change only once per year (regardless of if the request is denied or invalid).

      avatar
      LanguageLine Solutions Response
      3y
      Thank you for taking the time to provide your feedback. We appreciate you taking the time to let us know there is room for improvement. As a Great Place to work for the past 3 years, we are always striving to do better for our employees. We wish you well in your future endeavors.
      Viewing 451 - 453 of 2,167 Reviews
      Related searches: LanguageLine Solutions jobs | LanguageLine Solutions salaries | LanguageLine Solutions benefits | LanguageLine Solutions interviews
      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,054 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.