Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,054 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 518 reviews)); "The training is good and complete." ((in 134 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 371 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 152 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 100 reviews)); "Poor management indeed." ((in 99 reviews)); "pay scale and no raises" ((in 32 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,168 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,168 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Dec 2, 2010

Good amount of work but too demanding for the poor compensation

Phone interpreter

Recommend

CEO approval

Business Outlook

Pros

Calls for some languages can be continuous. Agents supporting interpreters at lower level and recruiting staff are courteous and professional, and a pleasure to work with.

Cons

No flexibility at all; when interpreter is classified as "employee" it means having employee obligations but no real employee benefits. Pay is much lower than comparable work in the field. Top managers do not listen to interpreter problems or needs when addressed, but rather act as robots following some guidelines and appear as they're not yet suited to occupy the position.

1.0

Oct 24, 2025

Employee exploiters. The worst job

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

At least theyhey pay on time

Cons

Spanish Interpreters are often poorly treated. Working here is awful and miserable. The way some representatives speak to them is UNACCEPTABLE. Most health care insurance representatives lack the training to work with interpreters effectively. Furthermore, clients you have to interpret for are very difficult and constantly interrupt the interpreter. Honestly, I did this out of necessity for a job because this company are exploitative.

LanguageLine Solutions Response

8mo

Thank you for sharing your perspective. LanguageLine’s clients receive guidance and training designed to promote effective and respectful collaboration with interpreters. Our commitment to professionalism and inclusion is central to our mission of enabling communication and understanding across languages and cultures. Our teams continually work to strengthen client education and interpreter support to ensure that all participants in the language access process are treated with dignity and respect. Best wishes.

1.0

Oct 24, 2025

Decades of loyalty, yet treated unfairly with reduced hours and unpaid overtime.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work at home, no commute.

Cons

Unfair treatment, being underpaid, undervalued.

LanguageLine Solutions Response

8mo

Thank you for sharing your feedback. LanguageLine Solutions schedules interpreters based on business needs, in alignment with the terms of their employment classification. Work hours may vary depending on call volume and client demand. Regarding overtime, LanguageLine follows all applicable local, state, and federal labor laws. Eligible employees are compensated for all overtime hours worked in accordance with these regulations. If an interpreter believes their hours or pay have been recorded incorrectly, we have protocols in place so that their concern can be reviewed and addressed through the appropriate process. LanguageLine values the contributions of all interpreters and remains committed to maintaining fair, lawful, and transparent employment practices.

Viewing 559 - 561 of 2,168 Reviews

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