Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,049 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 525 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 376 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 157 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 97 reviews)); "No pay for time off." ((in 36 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

38% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 4, 2022

Great

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Control your time, easy, earn quite a lot than the others

Cons

fast pace, medical terms is hard

LanguageLine Solutions Response

Thank you for taking time to leave such a thoughtful review. We are happy to hear you enjoyed your time with us and wish you well in your future endeavors.

3.0

Jan 23, 2022

Good if you are a new interpreter who is willing to seek this as a life goal

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Experience Part time job possibility Flexibility Better understanding of people's psychology For beginners without any minors or majors - this is an amazing opportunity to get better at interpreting, opportunity to practice, but not if you are willing to become a professional interpreter and if you graduated in this field of studies.

Cons

Wage Stress level If feel like for this kind of stressful job they could pay 100-150 euros more, since sometimes there are no intervals between the calls, the clients and limited english proficiency people are rude and disrespectful. Also, the terminology of some calls is way too difficult even for L4 interpreters, there's a chance of a wrong interpretation which leads to misunderstanding and even higher stress level.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We do have skill levels for our interpreters with the goal of getting clients connected as quickly as possible. Contractors are self-employed and do not have the same benefits as an employee. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

5.0

Jan 15, 2022

Medical Interpretation

Medical spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Very stable company to work in

Cons

Poor payscale offered for international interpreters

LanguageLine Solutions Response

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better Please note: we regularly review industry compensation. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

Viewing 1837 - 1839 of 2,166 Reviews

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Great

Good if you are a new interpreter who is willing to seek this as a life goal

Medical Interpretation

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