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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,460 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      11K reviews
      1.0
      Aug 29, 2017

      Worst job ive ever held

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a job that gives you a check.

      Cons

      They do NOT work with your schedule. They do NOT care about employees who give their all. They do NOT keep promises or discussed and agreed to situation then blame it on the client. They work on quantity not quality employees and theyd ratjer let you go than work with a schedule. People should not have to chiose between their job and being able to get home at night because they wont adjust schedules for bus riders. The pay is low and drama is high at all times. They do not professionally handle huge illegal issues or drug test to avoid said issues. And i know because i was not tested in anyway for drugs or ability. The client should be wary of who they choose to represent them.

      1.0
      Jul 30, 2017

      Employees are just a number.

      Telecommunications architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to work remote and not in some cubicle. My peers are great and that's the only thing keeping me here for now.

      Cons

      Continually assigning more and more work with no relief in sight. Work weeks are continually 60 hrs plus. Company values are a joke. You can bring things up to management and nothing changes. Just keeps getting worse.

      3.0
      May 23, 2017

      Okay salary, great benefits but no more room to grow

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -401k (6% match), health insurance, accidental, dental, long and short term disability benefit, legal assistance, pet insurance, employee discounts, -Shift bid. Business hours are from 8-12midnight. If you have another job or kids, you'll have an option to work on another schedule. -This a great place to start with in your late teens or early 20's, while still searching yourself. -Location is suburb. -Secured place. This is a place to start if you are on your late teens and early tweenties.

      Cons

      -Health insurance has 2k or 3k deductible -No more salary increase after quarterly review. Agent gets paid 11/hr. -Monthly performance bonus was reduced instead of increasing it. -Not much opportunity for career advancement (long term). -High attrition. There are new hires almost every month. -Business was moved in 3 different locations. -HR is remote. -Solicitation. -Too much gossip -Lack of consistency

      Viewing 583 - 585 of 11,460 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,263 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.