TTEC reviews

3.3

54% would recommend to a friend

(11,432 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Jan 5, 2017

Jobs and companies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits once your are in an administrative position, career opportunities, the knowledge you acquire with the experience, this is a worldwide company

Cons

Working hours, time for lunch, there's no career opportunities for none English speakers, job selection internal process is the same for any job position when it should be different according with the job description and salaries are low specially for none operative job positions

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TTEC Response
9y
Thanks for the review! We're glad you're liking the benefits and career opportunities available for you at TeleTech. Every year, management tries to leverage your salaries and benefits. It can be really tough, especially when employees leave for higher pay but we believe that the long term decision to stay at TeleTech becomes more beneficial for the employee and for the company. Thanks again for the feedback, and have a nice day!
3.0
Jan 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Teletech has great general organizational structure. Great learning environment. i know i have learned plenty in my 8+ years in the company.

Cons

It does feel often that the company places more focus on their bottom line margin gains over people and their contributions. This reflects negatively on the company and its image across the operations floor, support departments and even external job seekers.

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TTEC Response
9y
Thanks for the review and congratulations for being part of the TeleTech family for more than 8 years! TeleTech is certainly a place where you can learn a lot and at the same time develop your career. Management will always consider what's best for everyone even if at times it may not look that way. Attrition has always been high in this industry but we feel that management is set to keep talent and develop employees further more than ever, with the recent launch of iAspire. Thanks again for the review and have a great start this 2017!
Viewing 10 - 12 of 11,432 Reviews

Glassdoor has 13,230 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.