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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,212 total reviews)
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Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,212 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay, working from home meant no travel cost.

Cons

for the E.O.NNext smart meter technician booking campaign, I was moved to various teams, so i had to learn new call scripts, also there was a significant customer complaints.

3.0
Jul 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good flexibility, and the managers I had were really caring and good at their jobs

Cons

Although they did do reasonable adjustents for those who are disabled, they also punished you for being disabled

1.0
Jul 18, 2025

Crazy

Recommend
CEO approval
Business Outlook

Pros

Get paid every two weeks

Cons

Inconsistent and inadequate training Call after call with different call types which can be something you haven’t dealt with before and are expected to deal with asap.

Viewing 343 - 345 of 4,212 Reviews

Glassdoor has 4,323 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.