Firstsource Solutions Customer Service (CSR) reviews

Thank you for sharing your feedback. We appreciate your acknowledgment of the shift pay and one-way cab facilities, which are designed to support our employees’ convenience and comfort. Compensation reviews are conducted periodically and are performance-based to ensure fairness and recognition of individual contributions. We remain committed to continuously improving the overall workplace experience to make it more engaging, supportive, and growth-oriented for all employees.

Thank you for sharing your feedback. We’re glad to hear that you find the staff lovely and the working hours reasonable.As an outsourcing company, client requirements can sometimes lead to changes in contracts, which may result in redundancies. We understand that situations involving redundancy pay can be frustrating, and we encourage employees facing such issues to reach out to HR for clarification and support