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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Agent (CSA) reviews

4.9

88% would recommend to a friend

(32 total reviews)
avatar

Ritesh Idnani

89% approve of CEO

88% positive business outlook

Customer Service Agent (CSA) employees have rated Firstsource Solutions with 4.9 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Service Agent (CSA) professionals have an excellent working experience there. Firstsource Solutions is rated 27% above average by Customer Service Agent (CSA) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

32 reviews
2.0
Nov 8, 2021

Just Ok

Recommend
CEO approval
Business Outlook

Pros

For covid reason, only for joining that company

Cons

Worst behavior of Experience people

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Firstsource Solutions Response
4y
Thanks for your feedback. We would like to assure you that we are committed to improve employee experience . There are various communication forums to seek feedback from employees . We urge you to make use of them . Alternatively, you can also contact your HR Manager to share details.
5.0
Jan 6, 2021

Good and supportive environment.

Recommend
CEO approval
Business Outlook

Pros

Support and timing with corporations.

Cons

Taking maximam calls and resolve impossible query of the customer.

Viewing 4 - 6 of 32 Reviews

Glassdoor has 4,328 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.