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Firstsource Solutions

Engaged Employer

Firstsource Solutions Sr. CSA reviews

4.5

90% would recommend to a friend

(278 total reviews)
avatar

Ritesh Idnani

93% approve of CEO

90% positive business outlook

Sr. CSA employees have rated Firstsource Solutions with 4.5 out of 5 stars, based on 278 company reviews on Glassdoor. This indicates that most Sr. CSA professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sr. CSA professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

278 reviews
5.0
May 26, 2025

Na

Recommend
CEO approval
Business Outlook

Pros

Advantages are shift patterns are good

Cons

No disadvantages as of now

5.0
May 26, 2025

Overall experience

Recommend
CEO approval
Business Outlook

Pros

I love working at Firstsource! The team is supportive, and the company culture is amazing. I've learned so much and grown professionally. While I enjoy working here I think there could be more opportunities for professional development in certain areas.

Cons

Predictable schedule:- Provide schedules in advance to help plan personal life

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Firstsource Solutions Response
1y
Thank you for your wonderful feedback! We’re glad to know that you love working at Firstsource, and that the supportive team and strong company culture have contributed positively to your growth and learning. We appreciate your perspective. Continuous learning is a key focus for us, and we’ll share this feedback with the relevant teams to explore further enhancements in this area. Schedules are always made available for each business unit in advance, as per standard process.
5.0
May 19, 2025

Molina claims

Recommend
CEO approval
Business Outlook

Pros

Adjudication process ,adjustment project claims

Cons

NIL no negative points to the process

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Firstsource Solutions Response
1y
Thank you for sharing your feedback! We’re glad to hear that you’ve had a positive experience with the adjudication and adjustment project claims process. It’s great to know there are no negative points from your end.
Viewing 73 - 75 of 278 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.