Firstsource Solutions reviews

Thank you for sharing your feedback. Our business is a fast-paced customer service environment which can sometimes feel intense, and we continuously strive to make the process better. We pride ourselves on having a strong work culture where our leadership teams provide the support and guidance needed by all of our employees. Your comments are in stark contrast to what we work so hard to provide. We provide a competitive compensation package and offer a wide range of benefits including work-life balance and paid time off for our employees. The employee benefits and time off are continually being reviewed based on market trends, and adjustments are made. We are sorry to hear your time with us was not a positive one. We wish you all the very best in your future career.

Thank you for your feedback. We are glad to know that you are satisfied with the learning opportunities provided – our leaders strongly believe that continuous learning and development enable our teams to deliver better and accomplish more. Our Performance Enhancement philosophy drives a culture of meritocracy through performance differentiation, and the merit increases are linked to the KPIs achieved. Also, we have a team that continually reviews the compensation to be at par with market standards. We encourage you to connect with your HR SPOC, should you need more details regarding this. We wish you a fulfilling career with Firstsource.