Firstsource Solutions Customer Service (CSR) reviews

Thank you so much for taking the time to leave us feedback. We are thrilled to receive positive feedback about our supportive and diversified work environment. Creating an atmosphere where every team member feels valued, included, and has opportunities for growth is a top priority for us. We are dedicated to fostering a workplace culture that encourages collaboration, innovation, and continuous learning. We understand the importance of fair compensation. We will conduct a comprehensive review of our pay structures to ensure they align with industry standards and adequately reflect the value of our employees' contributions.

Thank you for your review. We're glad to hear that you enjoyed working with your team manager and teammates and that you were satisfied with your shifts. However, we apologize for any payroll issues you experienced. We understand how important timely and accurate pay is, and we are committed to improving our payroll processes. Regarding leave booking, this should have been improved with the launch of FirstPlace last year with its online booking system however if this is still an issue please feed this back to our HR reps.