Firstsource Solutions Customer Service (CSR) reviews

Thanks for writing in. We're glad to hear that you’re enjoying the flexibility provided. We care deeply for our employees and always try to better the place of work to make them feel comfortable. We are committed to having competitive pay and benefits and have a team that continually reviews them to be at par with market standards. Regarding the intensity of work, we understand that some days are great, and other days can be difficult and complex. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers. Having said that, we make our best efforts to make sure that employees are well-supported consistently. Please connect with your HR partner to discuss your concerns in detail, so they can be addressed. Wishing you a fulfilling career with us.

Thanks for writing in. We are saddened to know that your experience with us was less than positive. Our commitment is driven by our 'Employee First' culture and we strive hard to provide an enabling work environment for all our employees. We understand that some days are great and everyone is happy, and other days could be complex - which is why we work hard to make sure employees are well supported on the floor and off. We are committed to giving Firstsourcers excellent compensation and benefits and have a team that continually reviews them to be at par with market standards. We wish you had spoken about your concerns to someone in Human Resources Team or your Business Leader during your tenure with us. Wishing you well with your future endeavours.