Oct 24, 2025
Firstsource Solutions Senior Customer Service Associate reviews
98% would recommend to a friend
Ritesh Idnani
100% approve of CEO
98% positive business outlook
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Senior Customer Service Associate employees have rated Firstsource Solutions with 4.5 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).
Reviews by job title
61 reviews
Sep 29, 2025
Firstsource Solutions Response
8moThank you for your feedback. We’re glad to hear that you appreciate the healthy and supportive learning process. We’ve noted your observations regarding frequent changes and will continue exploring ways to provide stability and support to help retain and engage valued employees.
Aug 29, 2025
Firstsource Solutions Response
9moThank you for sharing your feedback. Firstsource is an excellent place for freshers to begin their careers, offering strong learning opportunities, attractive incentives, and clear career growth prospects. The management is approachable and supportive, ensuring employees feel guided and encouraged throughout their journey. With its positive work culture and growth-oriented environment, it truly stands out as one of the best places to start and build a career.