Is Goodwill a good company to work for as a Retail Store Associate?

Retail Store Associate professionals working at Goodwill have rated their employer with 3.9 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Store Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Store Associate interview questions at Goodwill .

Does Goodwill pay Retail Store Associate employees well?

Retail Store Associate professionals rate their compensation and benefits at Goodwill with 3.0 out of 5 stars based on 43 anonymously submitted employee reviews. This is 6.9% better than the company average rating for salary and benefits. Find out more about Retail Store Associate salaries at Goodwill.

How happy are Retail Store Associate professionals working at Goodwill?

94% of Retail Store Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 39% in the past 12 months. Retail Store Associate professionals have also rated Goodwill with a 3.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 4.0 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Flexible hours and good if you’re in school" ((in 199 reviews)); "They also were great for the employees" ((in 122 reviews)); "flexible schedules are nice when they occur" ((in 114 reviews)); "work environment is good and" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 891 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 261 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "The staff is usually all special needs with no training." ((in 97 reviews)); "Low salary and not good working" ((in 91 reviews))

Goodwill Retail Store Associate reviews

3.9

94% would recommend to a friend

(43 total reviews)

Catherine Meloy

77% approve of CEO

94% positive business outlook

Ratings by demographic groups

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Gender

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Retail Store Associate employees have rated Goodwill with 3.9 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Retail Store Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Store Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

43 reviews

4.0

Mar 15, 2015

Great company to work for

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

They have a great training program

Cons

not much of a work life balance

3.0

Mar 9, 2014

Great teamwork, high expectations

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Enjoyed the teamwork, helping people obtain employment, and the customers.

Cons

High productivity and sales standards to meet.

2.0

Mar 31, 2011

Like standing on shifting sand

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Helping those in need of training, job coaching and work experience through the local programs, such as 'welfare to work' . Knowing that what we sell is reaching those whom could not afford that expensive 'thing' otherwise. To have the privilege to help and work in my own community, knowing that a large percentage of our small revenue stays in my community. To work for such a world renown entity, regardless of the miss-management of our region in the past and present. Goodwill's Mission is worth supporting and I am continually encouraged to keep trying because of it.

Cons

Poor salary, not even comparable to other eastern Goodwill's. No promotions, or raises, or incentives. No learning programs No clear rolls of the command, nor clear policy . No incentives for my personnel Little or no support from main office, and certainly no emotional incentive to work harder,. working harder gets you only your self congratulations. little or no marketing budget little or no budget for store improvement

Viewing 40 - 42 of 43 Reviews

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Goodwill Retail Store Associate reviews

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Great company to work for

Great teamwork, high expectations

Like standing on shifting sand

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