Is Goodwill a good company to work for as a Retail Sales Associate?

Retail Sales Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 289 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Sales Associate interview questions at Goodwill .

Does Goodwill pay Retail Sales Associate employees well?

Retail Sales Associate professionals rate their compensation and benefits at Goodwill with 3.4 out of 5 stars based on 289 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Retail Sales Associate salaries at Goodwill.

How happy are Retail Sales Associate professionals working at Goodwill?

82% of Retail Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Sales Associate professionals have also rated Goodwill with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 578 reviews)); "Flexible hours and good if you’re in school" ((in 192 reviews)); "They also were great for the employees" ((in 115 reviews)); "work environment is good and" ((in 108 reviews)); "Flexible schedule was nice to have" ((in 100 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 881 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 270 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "The staff is usually all special needs with no training." ((in 90 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 87 reviews))

Goodwill Retail Sales Associate reviews

3.6

82% would recommend to a friend

(289 total reviews)

Catherine Meloy

76% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (289 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Retail/Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Retail/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail/Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

289 reviews

3.0

Sep 4, 2014

Decent JOb

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The pro is that can get a discount from other stores because they are a non profit organization. You get some work experience under your belt. They will let you work in multiple departments . Very easy job categorize and colorize the floor was very easy for me. I was the team lead on the sales floor.

Cons

Cons- The pay is very small 7.50. The managers don't do work. They managers will put a lot of work on you. Under staffed.

4.0

Sep 3, 2014

Goodwill

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The environment of Goodwill is very positive, and the managers work well with you. If you do very well, you could get a higher salary which could happen very often if you are a hard worker.

Cons

The costumers can be very rude at times, especially on half off Saturdays, It can also get very crowded and unorganized at times on certain sale days which makes it chaotic,

3.0

Aug 7, 2014

Decent First Job

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Friendly co workers, occasional bonuses

Cons

NO raises whatsoever, no matter how hard you worked. No unity between management

Viewing 280 - 282 of 289 Reviews

Jobs at Goodwill

Retail Sales Associate

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Retail Sales Associate

Goodwill

Goodwill Retail Sales Associate reviews

Company ratings over time

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Reviews by job title

Decent JOb

Goodwill

Decent First Job

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