Firstsource Solutions Customer Service Advisor reviews

Thank you for sharing your feedback. We’re glad you valued the biweekly pay schedule. In some roles, certain processes are in place to maintain service standards and so we can support the team’s workload. We also understand that matters including payroll, can sometimes be frustrating, and we continually review these systems to improve accuracy and clarity.

Thank you for sharing your experience. We're pleased to hear you appreciated the incentives and benefits, as well as the positive interactions you had with some of your colleagues. We understand that contact centre roles can be demanding at times, and we’re sorry to hear you encountered any negativity. We work to promote a respectful, inclusive environment, supported by regular engagement activities and accessible wellbeing resources. We appreciate your feedback and wish you all the best for the future.