Firstsource Solutions Customer Experience/Sales Advisor reviews

Thank you for your review. It’s great to hear that our people policies worked well for you. We pride ourselves on having a strong focus on health and wellbeing and that includes creating a stress-free environment where you can develop and flourish, and also have support on hand whenever you might need. We're sorry to hear you had difficulties finding a workstation. Throughout the pandemic, we had measures in place to limit the number of people on site but there was always plenty of space available for those onsite. You should never have been in a position where there were no workstations available so we do hope you raised this with the team whilst you were with us. Our bonus and incentive schemes provide great opportunities to earn extra and it’s good to know you made good use of those. We do measure performance as part of these schemes so that we can make sure the rewards are fairly awarded. Thank you again for leaving a review – We wish you all the best for your future career.

Thank you for feedback. It’s good to know that you appreciated the ability to be able to work at home during the pandemic, however we’re sorry to hear that you found the work stressful. The health and wellbeing of our employees is a top priority for us and we offer a number of support schemes including our Employee Assistance Programme and our onsite and virtual Mental Health First Aiders - we hope you made use of these during your time with us. The work we do is fast paced and high intensity at times – we’re sorry this didn’t suit you, and wish you all the very best in your future endeavours.