Goodwill reviews

3.2

46% would recommend to a friend

(9,226 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Sep 12, 2018
Recommend
CEO approval
Business Outlook

Pros

My direct supervisors and the employees I supervised were amazing- Goodwill didn't deserve them.

Cons

One of the women at my store had been working there for 22 years, had management level- She made 50 cents over minimum wage. Absolutely disgusting. If you ever want to earn a living, don't do it here. The job is thankless, you go home after working 12 hour days because it's painfully understaffed- The employees who work there are frequently out because of work-related disabilities. The health care they offer is only accessible if you're willing to drive 3 hours to see a doctor.

1.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The mission, in theory, is good. But each location is autonomous and left to carry it out how they ‘see fit’.

Cons

-Claim to help people get to work but then pay retail workers $10, while senior execs make considerable ($XX,XXX) bonuses annually based on their back breaking work (this is very public info on their 990 forms that can be found on regional specific websites). -Management is very political and if you don’t play the game, you should expect to be taken advantage of. Favoritism and double standards are rampant. -They care more about ranking amongst other Goodwill branches and about the numbers than improving life for employees. I.e. Wanting to ‘serve’ X amount of people, but then buying numbers from partner organizations under the guise of ‘sponsorships’ and using that personal info to count people who have never used the services as served. -Lack of ethics, lack of respect, organizational transitions every 6 months to run after some new initiative and then change it 2 quarters later.

Viewing 148 - 150 of 9,226 Reviews

Glassdoor has 9,727 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.